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Setup 500 error on upgrade - Printable Version +- ZenphotoCMS Forum (https://forum.zenphoto.org) +-- Forum: Support (https://forum.zenphoto.org/forum-1.html) +--- Forum: General support (https://forum.zenphoto.org/forum-4.html) +--- Thread: Setup 500 error on upgrade (/thread-11082.html) |
Setup 500 error on upgrade - dd-b - 2013-05-25 On dreamhost, the setup run when upgrading to 1.4.4.5 consistently gets a 500 error. (While I'm doing an upgrade, it's a test installation that I don't have much invested in, so just trashing it and putting in a clean install is a good option for me right now. On the other hand, if the testing convinces me I want to use Zenphoto regularly, then I'll start being very concerned about upgrades....) The error log just says "[Sat May 25 15:58:56 2013] [error] [client 216.243.177.140] Premature end of script headers: index.php, referer: http://dd-b.net/zenphoto/zp-core/setup/index.php?autorun=gallery", doesn't give me any ideas. Setup 500 error on upgrade - sbillard - 2013-05-26 Look also in the setup log in the zp-data folder. Perhaps there is more information there. Otherwise, if that is the only error in your logs it really has not told us anything. One possible cause is things like file permissions and folder permissions. Many hosts will error-out if the permissions of script files (folders) are not to their liking. Unfortunately, "their liking" is not consistent among hosts so I cannot tell you what dreamhost wants. It is possible that dreamhost provides a SimpleScripts install program for Zenphoto. We know that current SimpleScripts versions properly install Zenphoto and presumably insure the correct file/folder permissions. If they have that setup, give it a try. If it is for an older version (unfortunately often the case) you can always install 1.4.4.5 over what it installs. Setup 500 error on upgrade - dd-b - 2013-05-26 More info -- I tried a clean install in another directory and ran into the exact same error. zp-data/setup.log shows nothing but the config information I was shown on my screen before I clicked go. After a minute or two, setup died with a 500 error same as before. I've got a screen capture of the config screen, though nothing on it looks suspicious (warnings on software versions, but no errors; these are the versions provided at Dreamhost, so I don't have any choice). I don't see an option to attach files or embed an image here, though. I didn't see anything interesting in the setup log, but here it is: Zenphoto Setup v1.4.4.5[578af0f46b]: Sat, 25 May 2013 17:46:43 -0700 Setup 500 error on upgrade - sbillard - 2013-05-26 There may also be a debug log. If so, what is in it? Seems you are getting some sort of a time-out. Waiting a minute or so for the next setup screen is not normal. What is the URL in the browser address bar? It should look something like You might try that link directly to see what happens. Also check your MySQL logs. Maybe something is going wrong with the database. |