Hello,

I am using the Stopdesign template on my site and I really love it. However, I cannot figure out to make the WHOLE image appear in the thumbs. I always get parts chopped off (at the top and the bottom). Cropping of thumbs is disabled in the options->theme. So, what am I doing wrong?

Thanks for your help,
Mercator

You do nothing wrong. That theme is special and overrides these settings for layout reasons. You have to change the theme itself.
Please read our theming tutorial and the functions documentation.