Member
Member
darkufo   2011-03-22, 00:44
#1

Hi,

We've been uploading images to our new Zen Photo album and we'v e got over 4000 images currently in the system.

We uploaded a new batch of 30 photos to this album

http://spoilertv.co.uk/images/nikita/season-1/cast-promotional-photos

As you can see a lot of photo are missing.

I can see them all if I go via FTP and I tried to pre-cache the images in the Album but those showed errors as well.

Also if I look at the images tab on the album the photos are missing there as well.

Please can someone help to see what is going wrong.

Many thanks

Member
Member
sbillard   2011-03-22, 01:08
#2

A 23 megapixel image is quite possibly larger than your server has capacity to handle. See the troubleshootin guides. But in general, unless you really need such a large image you should resize the images to something more in the order of 10 megapixels or smaller.

See also the troubleshooting guide.

Member
Member
darkufo   2011-03-22, 01:18
#3

Ah cool. I thought the max size was 10MB. All these images are under 10 MB, I think the largest is 6MB

Administrator
Administrator
acrylian   2011-03-22, 09:53
#4

Don't confuse the file size (MB) with the dimensions (MP) which are the important part Sbillard refers to. Info about that on the troubleshooting.

Member
Member
darkufo   2011-03-22, 16:30
#5

Thanks again guys, I'm still learning this stuff

Oh and I got the Embed code feature working thanks to your guidance. Awesome.

  
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