Member
Member
seroxatmad   2012-03-09, 11:14
#1

Hi

Since I last update my gallery to 1.4.2.2 when I try to either refresh the database or refresh the metadata using firefox, it says it has connected to the database but then end up with a white blank browser (viewing the source shows a totally empty list).

I am using the i-feel-dirty theme.

P.S Just tried it in IE and it shows a HTTP 500 error after a few refreshes!

Cheers

John

Administrator
Administrator
acrylian   2012-03-09, 12:02
#2

If you get a blank page you need to look into your server error log as that most always hints to a php error.

Member
Member
seroxatmad   2012-03-09, 12:22
#3

Hi again the server logs:

[Fri Mar 09 11:03:10 2012] [warn] mod_fcgid: stderr: PHP Fatal error: Allowed memory size of 134217728 bytes exhausted (tried to allocate 35 bytes) in /var/www/vhosts/thestottfamily.co.uk/httpdocs/zp-core/zp-extensions/class-video/getid3/module.audio-video.quicktime.php on line 457

Cheers

John

Administrator
Administrator
acrylian   2012-03-09, 12:34
#4

Try disabling the video-class-plugin. This is a 3rd party tool that reads metadata from multimedia files. Apparently that exceeds an limit on your server.

Member
Member
seroxatmad   2012-03-09, 13:43
#5

Hi

That made no difference but it did throw up another error instead - stating bad filename on 4 files, these are the 4 that the plugin SEO cleaner had renamed!

That plugin was installed after 1.4.2.2 so I think must be to do with that plugin.

I have removed these files and all is ok I will upload them later without spaces in there filenames and let you know.

Thanks all the same

John

Member
Member
seroxatmad   2012-03-09, 23:05
#6

Think it maybe that plugin

John

Administrator
Administrator
acrylian   2012-03-10, 10:30
#7

Then please open a ticket with a sorted and details description what you did how.

  
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