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when I logout I can't login again

julien Member
in General support
I have just installed zenphoto 1.4.5.7
Did the setup and created admin user
Logged out...
Now I have the "Gallery page" but I can't see anywhere a login link or even the admin tab. I am just stuck on this page "Gallery" I can't do anything.
Can someone help me please. I am just a simple user who wants to use the standard package without putting my hands in the code.
Thanks

Comments

  • acrylian Administrator, Developer
    Login link is always `< path to your installation>/admin` assuming your server supports modrewrite.
  • julien Member
    thanks for your reply.
    But I don't really understand what you mean. I am just using the index.php which is in the installation path. I am accessing it with localhost on my server. There is no admin folder or file.
    Could you be more specific please. I am a newbie.
    I have a windows server 2012 with apache 2.4.4 and php 5.4.2 and MySQL 5.6.12
  • acrylian Administrator, Developer
    As said that is the modrewrite link. How shall I know you are on a windows server without it. If you don't have modrewrite the link is `/zp-core/admin.php`.
  • julien Member
    Ok, mod_rewrite was not loaded on my apache.
    Now I have activated it and restart the apache server.
    But I still have the same problem. I can access to the admin console with localhost/zp-core/admin
    But when I logout it is not logging out. I am still on the gallery page. And when I access the site from the wan, it says access forbidden because I am not authentified. But the login page is not displayed, I can't login !
  • acrylian Administrator, Developer
    To clarify modrewrite is not required and the login link is either
    `/zp-core/admin.php`(non modrewrite) or
    `/admin` (modrewrite).

    `/zp-core/admin` will of course not work.
  • julien Member
    Ok thanks, the modrewrite thing is clear to me now.
    But that does not solve my problem. This is very frustrating beacause zenphoto seems really really good.
    Please help me.
    Why when I access my website from the wan it says error 403 access denied. It does not ask me to log in. Even on the localhost I have to enter localhost/admin to login and the logout just keep me on the gallery page.
  • acrylian Administrator, Developer
    Possible reasons:
    - wrong file/folder permissions
    - cookies disabled in the browser or if seesions are enabled server session issues
    - Javascript disabled
    - 3rd party tools/theme involved

    So please review all error logs of ZP, server and browser.

    Why when I access my website from the wan
    What is a "wan"?
  • julien Member
    -file/folder permission : i have read/write access on all the file and folders of my installation
    - cookies enabled
    - javascript enabled
    - bare install, no theme used
    - wan = wide area network

    I tried to install on another machine. Same issues.
    I noticed that Mod_Rewrite check failed (though rewrite_module is activated on my apache). Also I have a warning saying my file permissions are loose (0666). Also I was not sure of the collation in mysql so I put utf8_general_ci.
    Mate I am sure everyone who install it for the first time have this issue. And I am sure you can reproduce it. There must be something to do somewhere !
  • acrylian Administrator, Developer
    I am sorry, I really have installed ZP on a lot different shared hosts and I never encountered these issues. IF your permissions are right but the owner is not you might get problems. Sadly on some hosts it is not.

    How it should be is documented here:
    http://www.zenphoto.org/news/permissions-for-zenphoto-files-and-folders

    utf8_general_ci for the mysql coalition is fine. I have seen modrewrite checks failing before but that was not on an official release. I am sorry I have no idea about that. DOes the htaccess file exist?

    Generally ZP reports what the server reports. Some servers use very (too) strict security and might hide some things. Then it would be reported as false.

    Maybe my colleague has more ideas later today (different timezone).
  • julien Member
    Hi guys, me again (sorry). Still not working.
    Now I had a deeper look at this mod_rewrite stuff. All I can say is that I did some tests and the rewrite is working properly. I tried a few rules in the .htaccess of the zenphoto root and it is responding well.
    But if I go to http://localhost/admin , I don't have the login page, I am still stuck on this gallery page.
    Actually, I can write anything like http://localhost/blabla , it won't change anything.
    But if I force it to the admin page, http://localhost/zp-core/admin.php , everything is working fine. I can create users, albums, upload photos, browse the galleries etc...
    I am wondering if I have all the required modules.
    Could you have a look at my httpd.conf ?
  • acrylian Administrator, Developer
    Sorry, I really still can't reproduce this issue. It works on our site (nginx), my local server (MAMP/Linux/mac)) and my live webhost (Linux) as intended.

    We are no server admins so we cannot really help with any server configuration itself. I personally rely on experts/hosts setting these up and it works on all shared standard hosts I ever installed ZP on.

    Make sure to try the support build and that the htaccess file is the current one. Also look at the logs.
  • julien Member
    I have put the website online so you can see by yourself what is happening :
    You will have to go to the zp-core/admin.php to login
    Www.xtrazen.net
    Login zenphoto
    Password zenphoto123
  • acrylian Administrator, Developer
    So I just logged in, logged out and logged in again. What exactly is the issue now? All works as expected. `http://www.xtrazen.net/admin` does not work as either your server does not support modrewrite or you did not enable the option.
  • sbillard Member
    You did not enable the mod_rewrite option.

    I have done that and mod_rewrite links work.
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