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images aren’t displaying after installation and setup

Morrigon Member
in General support
I manually installed Zenphoto 1.2.9 and encountered the problem where none of the images uploaded were appearing. They all showed broken links.

I read through the troubleshooting page and found the "solution" which was to change the permissions on the albums folder as well as the cache folder from 777 (They were both at 755) and now absolutely nothing of my gallery shows up except the following:

"The server encountered an unexpected condition which prevented it from fulfilling the request.
The script had an error or it did not produce any output. If there was an error, you should be able to see it in the error log."

Is this an issue with PHP Safe Mode not being enabled?

As you can tell, I'm very new to this sort of installation process.

Comments

  • Morrigon Member
    To add to this, the images I have uploaded do not exceed 500 pixels on the longest side and are all JPEG files.
  • acrylian Administrator, Developer
    Safe mode should not be enable at all as written on our requirements page!

    If your server encountered an error this will be noted in the server's error log. SO please look there or ask your host where to look.
    Otherwise we can't help.
  • Morrigon Member
    I've installed versions previously via my host control panel. There is an application that allows for installations but they only offer zenphoto version 1.2.1
    Installations of that application works just fine so unless I am mistaken this is not a Safe Mode issue or version 1.2.1 would not work.

    Would a better solution be to install the old version of zenphoto through my control panel application and then attempt a manual upgrade? I cannot check for an update via zenphoto admin control panel. Every time I try I get the following error message:

    Fatal error: Call to undefined function sprinf() in /hermes/web03/b463/as.lifesgifts/public_html/zenphoto/zp-core/admin.php on line 980
  • sbillard Member
    Many servers will not execute scripts from folders with permissions of 0777 (or scripts with such a permission.) You should probably set your permissions back to 755. Generally speaking, if you have already uploaded your images safe mode will not be an issue. Still, "Safe Mode" is not "safe" it just prevents applications from functioning properly. You should ask your provider to un-set that. Do a WEB search on PHP Safe mode for discussions on this.

    If your provider refuses I strongly suggest finding a more responsive ISP.

    In any case try resetting Mod_Rewrite to see if it is the problem. If it is not there will most likely be errors in your CGI logs that can give a clue as to what is going wrong.
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