Aloha Zenphoto team!
First of all congratulate you for providing this great service! I'm using ZP as a year ago without any problems, but this week I had a serious problem:
I can not access the zenphoto administration panel with admin user and even to create a new user with administrator privileges. I resorted to the option to reset the password, I got an email, follow the steps and nothing.
I have checked (delete) the cookies and have tried with other browsers, I have even expected to be any kind of data updated by the ZP, I have not done well on the server critical updates.
The error I always get (in the login page) is:
"There was an error logging in.Check your username and password and try again."
The last thing I did was go to phpMyAdmin and create a md5 encrypted password to replace the existing one. save and returned to the login page without success.
I would appreciate a helping hand, thanks!
Regards
Comments
I believe you will have to use the built-in password reset feature to get logged back in. Does the error you listed above occur when using the password reset link also? I'm not sure what you mean by "nothing", so please be more specific as to what happens when you use the password reset link, especially if it gives you a different error.
Also, what version are you using?
Acrylian, I deleted the administrator user and recreate the table, I can access the ZP administration panel, again.
Boys, thanks for the immediate support!
Next time I will read the _Troubleshooting_ZenPhoto_ before posting something in the forum.