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guest login does not work for some

ak77 Member
in General support
I just set up a Zenphoto gallery and wanted to have part of my site protected. Since I prefer doing this without requiring the people to whom I do grant access to register, I created a guest account without user name.
Now I'm getting multiple complaints that for some this does not work. They leave the username blank, fill in the correct password (I made them try again) and get a login errror message. I can't reproduce it myself, and I know some other people have successfully logged in.
Has anybody experienced this problem as well, or does someone know what might be going on?

Cheers, Allard

Installation details:
# Zenphoto version 1.3.1.2 [5831] (Official Build)
# Current gallery theme: Default
# PHP version: 5.2.14
# Graphics support: PHP GD library bundled (2.0.34 compatible)
# PHP memory limit: 96M (Note: Your server might allocate less!)
# MySQL version: 5.0.89

14 active plugins:

* class-textobject v1.3.1
* class-video v1.3.1
* deprecated-functions
* filter-zenphoto_seo v1.3.1
* hitcounter v1.3.1
* menu_manager v1.3.1
* register_user v1.3.1
* security-logger v1.3.1
* slideshow v1.3.1
* tiny_mce v1.3.1
* user_groups v1.3.1
* user_login-out v1.3.1
* zenphoto_news v1.3.1
* zenphoto_sendmail v1.3.1

Comments

  • acrylian Administrator, Developer
    You should create a username as well, does not matter if it the same for all. Also you have to look that the rights assigned to the account are correct for what you want to allow.
  • ak77 Member
    The rights are correct, that's not the problem.
    Of course I could create a user account, but why is there the specific option to create a guest account without user name, if that doesn't work?
  • acrylian Administrator, Developer
    Both the gallery password (Options > Gallery > Gallery Password) and a album password require a username and a password to be set.

    For real user accounts you of course also need to set one.
  • sbillard Member
    Guest user names are indeed optional. If the option is not selected, the User name is not required. If it is selected, the user name must match as well as the password.

    The user name field is also optional, but if it is not selected, Zenphoto users will not be able to log in from the front end and will have to visit the ../admin link.

    Note also that guest user name/passwords are not communicative. If you have a gallery password and an album password, the guest user will have to supply both.

    All this is discussed in the user guide.
  • acrylian Administrator, Developer
    Ok, that the name is optional did escape me. And if it does even for me it should probably be noted on the form then.
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