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Admin login keeps redirecting me to admin

thomis Member
in General support
after upgrading to 1.4.1 using latest release with fixed bug i get redirected to login screen when trying to access admin.
any ideas on how to solve this?

Comments

  • acrylian Administrator, Developer
    Did you try everything that has been discussed on the forum?
  • sbillard Member
    Probably you should also describe your setup--specially anything that might not be "standard" stuff. There are a few users having this problem, but since we cannot reproduce it and there no particular configuration descriptions exist, we have no guess as to the problem.

    Maybe if everyone having the problem would describe in detail their configurations something would stand out.
  • thomis Member
    i have a standard installasjon on my domain. use the zenpage plugin, and the zpGalleriffic v1.4 theme. other than that no other plugins other than included in release installed. 1 user who is admin (me) no need for users to log in on frontpage. Frontend of system works perfectly, only the backend that somehow is screwed up. My zenphoto installation worked perfectly on all previous versions but after upgrading to lates zenphoto version everything went bad.

    Its tempting to cleanout everything and do a fresh install but then i loose years of data, comments etc

    Is this enough info or how do i describe by installation in better detail? Any ideas on stuff to try?
  • sbillard Member
    Well, the version of Zenphto (in the brackets) would help.
    Also your server configuration. PHP version, MySql version, etc.
    What options have you chosen? Things like secure-admin, mod_rewrite, etc. that impact how the site runs as opposed to theme configuration options.
  • sbillard Member
    Everyone having this difficulty please try the nightly build of 29 June. Report if fixed or not.
  • fretzl Administrator, Developer
    I tried the nightly build of 29 June on different installs.
    I'll describe in some shorthand way what I did.
    Hope this all makes some sense.

    Shared host upgrade

    Was previously logged out -> copy new files -> site URL in browser does not trigger setup (everything works normal)
    run setup -> login form -> no success
    drop administrators table -> run setup -> setup page -> click "Go" ->page "You may set your admin user and password or run backup-restore" -> choose "set your admin user and password" -> access to admin -> admin tab redirects to overview...
    click "backup/restore" -> restore database with previous backup (any backup seems to work) -> click admin tab -> login form -> success, everything works.

    Zenphoto version 1.4.1 [7601] (Official Build)
    Current gallery theme: Default
    PHP version: 5.2.13
    Graphics support: PHP GD library bundled (2.0.34 compatible)
    PHP memory limit: 96M
    MySQL version: 5.0.77

    Local network webserver upgrade

    Was previously logged in -> copy new files -> site URL in browser does not trigger setup (everything works normal)
    run setup -> setup page -> click "Go" -> page with "You can now View your gallery or administer" -> choose "administer" -> success, everything works.

    Zenphoto version 1.4.1 [7601] (Official Build)
    Current gallery theme: Default
    PHP version: 5.3.2
    Graphics support: PHP GD library bundled (2.0.34 compatible)
    PHP memory limit: 128M
    MySQL version: 5.1.49

    Local network webserver. Fresh install

    copy new files -> site URL in browser triggers setup -> click "Go" -> page with:

    About to create tables...
    Migrating lib-auth data version => version 3
    Done with table create!

    -> click on "You need to set your admin user and password" -> admin page -> user tab redirects to overview...
    drop administrators table -> run setup -> setup page -> click "Go" -> page with:

    About to create tables...
    Migrating lib-auth data version => version 3
    Done with table create!

    -> click on "You need to set your admin user and password" -> admin page -> user tab redirects to overview...
    etc, etc.....
    Could not get Zenphoto installed properly.

    Zenphoto version 1.4.1 [7601] (Official Build)
    Current gallery theme: Default
    PHP version: 5.3.2
    Graphics support: PHP GD library bundled (2.0.34 compatible)
    PHP memory limit: 128M
    MySQL version: 5.1.49

    Local install (XAMPP) Trunk SVN (SVN update)

    Was previously logged in -> copy new files -> site URL in browser triggers setup -> setup page -> click "Go" -> page with "You can now View your gallery or administer" -> choose "administer" -> success, everything works.

    Zenphoto version 1.4.1 [7607] (SVN)
    Current gallery theme: Default
    PHP version: 5.3.0
    Graphics support: PHP GD library bundled ( 2.0.35 compatible)
    PHP memory limit: 128M
    MySQL version: 5.1.37
  • acrylian Administrator, Developer
    So in short words the fix in the nightly did work?..:-)
  • fretzl Administrator, Developer
    LOL ;-)
  • mowgli597 Member
    Sadly I have the same problem and have tried the fixes noted above but to no avail. The admin login just keeps redirecting me back to the login page.

    If I enter what I believe to be the correct user and password combination it returns me to the login page.

    If I enter a known bad password it loops back to the login page but includes the warning message: "There was an error logging in. Check your username and password and try again."

    Entering the username to request a password reset works - the email message is sent, I log in and change the password, am redirected to the login page and the problem repeats itself.

    A new install using the latest nightly build (June 29) didn't fix it, although the setup accepted the admin username and password correctly during the update.

    Dropping the administrators table and re-running setup created a new table and entries but the problem still persists.


    URL: http://royal-signals.org.uk/zenphoto
    Release level is 1.4.1 (7607)
    Gallery theme is based on Zenpage
    PHP 5.2.17
    MySQL 5.0.92-community-log
    Apache version 2.2.17
    Comments on photographs enabled, using Mollom spam filter
    RSS feed enabled on Gallery and Comments
    Everything else standard as far as I can tell (but am unable to get into my configuration to be sure!)

    Mike
  • acrylian Administrator, Developer
    Sadly I still can't help nor reproduce the issue. You have to wait until my collegue is here later today.
  • galathilion Member
    Same for me.

    What I have noticed is that I can still log in from one of my macs on a different IP address. (wi-fi connection), but when i try to log in on my laptop (mobile internet) it redirects.

    I have dropped tables, re-installed, cleared cookies, followed all possible suggestions, but I am still being redirected. Also installed latest nightly build.

    Also very interesting, all the login attempts that are redirected back to the login page, are seen as successful login attempts in the security log.
  • mowgli597 Member
    I have a debug log which I can email if that would help.

    Mike
  • sbillard Member
    Please make a ticket and attach the log.
  • sbillard Member
    Zenphoto cookies are "tied" to the IP address. Maybe the mobile connection does not maintain a consistent IP?
  • sbillard Member
    For anyone still having the redirect issue please make the following change to the `functions.php script`:

    change
    `
    function zp_cookieEncode($value) {
    return rc4(getUserIP().HASH_SEED,$value);
    }
    `
    to

    `
    function zp_cookieEncode($value) {
    return $value;
    }
    `
    circa line 1709 of the file. Please report the results.
  • fretzl Administrator, Developer
    Shared host

    Previously logged in:
    Succes with error on overview page:

    `
    Zenphoto encountered an error
    MySQL Query ( SELECT *, (date + 0) AS date FROM 'zp_comments' ORDER BY id DESC LIMIT 10 ) failed. MySQL returned the error MySQL server has gone away
    `
    Error gone after refresh

    Previously logged out:
    No success

    Local network webserver
    Previously logged out
    no succes

    Local install (XAMPP) Trunk SVN (SVN update)
    Previously logged out
    Success

    P.S. Ticket created and two logs (from yesterday) attached.
  • sbillard Member
    Can you detail the shared host situation? The debug log does not show any "save" of the new admin. (Really do not know what the SQL timeout was, but probably not related.)

    You state that one attempt was previously logged in and the other not. But the log does not contain any administrators, so I guess I do not understand.

    Also, if you re-create this, please get to the setup screen which will redirect you to the set admin page and then delete the debug log so it has only the relevant data.
  • mowgli597 Member
    My apologies for the delay. The grass-cuttimg was calling and it's a beautiful evening here in Ireland!

    M. Sbillard - your patch resolved the problem for me. Thank you.

    Do you still need me to submit a ticket and attach the log?

    Mike
  • mowgli597 Member
    Spoke too soon.

    Am logged in ok but when I try to edit an album I receive the following error message:

    Division by zero in /home/bpskdk/public_html/zenphoto/zp-core/admin-edit.php on line 993

    Mike
  • acrylian Administrator, Developer
    Just to note: If it is the same site/server linked on your profile, that might have some general problems as I can't accesss it at all (address not found).
  • sbillard Member
    No, since the patch worked. It will be in the nightly build and the pending support release. Thanks for the feedback.

    The divide by zero is probably a bug. But will go away if there are any images in the album. [edit] the fault is strange since the divisor is set to 10

    Correct this by changing the images per page selector. Somehow it is not properly set.
  • fretzl Administrator, Developer
    @sbillard
    But the log does not contain any administrators, so I guess I do not understand.
    Sorry those logs were from yesterday

    I'm stumped
    Here's what just happened:

    I was reverting my installs back to the most recent nightly that would not cause any problems (which btw is the nightly of 2011-06-20[7544])

    Then because of your request I upgraded the installs to the last nightly again and guess what?
    Everything works!

    Also your advised change in`functions.php` does not seem to make any differece.

    Guess there is no point anymore to attach a new debug log?

    Let me know if there is anything else I can do to help.
  • sbillard Member
    Hopefully everything is now fixed. Got confirmation of the patch fixing mowgli597's issue, so I guess this is closed out until someone says otherwise. I will close the ticket.
  • mowgli597 Member
    There are images in the album - I was trying to edit them.

    I've changed the "theme" settings for images - thumbnails per row etc but still have the same problem.

    Mike
  • mowgli597 Member
    More - the div by zero problem seems to be related to my browser. Firefox fails, IE works.

    Will try to resolve it. Thanks for all your help.

    Mike

    [edit] clear cache fixed it!!
  • micheall Member
    Just to confirm the nightly I installed (6-30) fixed the error I was having in creating a new admin user on blank brand new setup.
  • acrylian Administrator, Developer
    Great!
  • thomis Member
    I also can hereby confirm that upgrading to latest release worked for me too. i can now log in to the backend without redirect to login screen (phew!).

    My procedyre before upgrade was to drop the ADMINISTRATORS table before running setup.php and creating a new admin user.

    worked perfectly and i am now happy again.
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