Wee suggestion:
For anyone to help you, you've got to specify what the problem is. Just saying attempted install doesn't tell the developers anything. Supply them specifics and I'm sure they'll be glad to help. Also, replies are done here at the forum which is what this is all about. A help forum. For all of us. You get your answer, the next person can find it when in the same boat. Email replies are traditionally frowned upon.
PS:
"Help" as a subject line doesn't tell anyone what problem you're trying to solve