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andrewsmith   13-11-2006, 00:00
#1

Hey all,

I've installed Zenphoto before a few times, and, aside from a few issues, was able to get it up and working properly. However, one of my old installs of Zenphoto has gone horribly wrong. When you try to visit it, all you get is a blank, white, completely empty page. You can log into the admin panel, but there does not seem to be any albums when you click on "Edit", although the images are still on the server.

So I tried installing Zenphoto again, on another domain. Same thing: if you look at the gallery, you are greeted by a faceless blank page (no error messages or anything). You can observe it in action here. I'm pretty sure I followed the instructions right. The folders Albums and Cache are set to 777.

I've tried:

[list=1]
[]Turning mod_rewrite off. No change.
[
]Defining the webpath and serverpath. Still no change.
[*]Uploading something, doesn't work at all.
[/list]
Any ideas here?

Thanks,

--Andrew

Developer
Developer
trisweb   13-11-2006, 03:08
#2

Hmm... an error message would be great. Maybe it's being supressed?

Is there any way you can change the PHP error level, or at least find out what it is? Try putting a phpinfo() test php on your server and find that out...

``

Member
Member
andrewsmith   13-11-2006, 03:17
#3

I ran the phpinfo(); function, and I've transcribed all the stuff that has to do with errors:

Quote:display_errors: Off

display_startup_errors: Off

error_append_string: no value

error_log: no value

error_prepend_string: no value

error_reporting: 2039

html_errors: On

Ignore_repeated_errors: Off

Ignore_Repeated_source: Off

log_errors: On

log_errors_max_len: 1024

track_errors: Off

xmlrpc_error_number: 0

xmlrpc_errors: Off
By the way, I should probably note that, even though phpinfo() says that display_errors is off, I have gotten PHP errors quite recently on this server.

Thanks for getting back with me so quick.

--Andrew

Developer
Developer
trisweb   14-11-2006, 10:46
#4

Try opening index.php in the root ZP directory, and add this to the top right after the `

Member
Member
andrewsmith   14-11-2006, 22:51
#5

Adding error_reporting(E_ALL); didn't seem to affect anything. Also, there was one blank line below the ?``> in the zp-config.php file. I removed it, but it didn't change anything, either.

Any other ideas?

Junior Member
Junior Member
flufftronix   17-11-2006, 00:43
#6

I've got a very similar problem, except mine is a new install and the admin works fine. It's just the front end index.php doesn't seem to want to do anything. Tried deleting the blank line in the config file, adding error reporting (with no errors reported, like above), and all the stuff andrewsmith tried. My gallery's here.

Developer
Developer
trisweb   17-11-2006, 01:17
#7

Very weird... I'll do some more analysis later... there aren't very many possibilities, so we'll see what I find... Sorry for the time being.

Member
Member
ZKDSmith   15-12-2006, 19:02
#8

I'll ditto this problem. I installed new this morning. Created the DB, altered the zp-config.php, modified the .htaccess to reflect the correct basedir.

I can login to admin and upload pics with no problem but when trying to access any .php page in the zen dir (except for admin.php) for example: sortable.php just to pick one, or even a non-existent php file (like dogbone.php), I get a totally blank page.

This is true in both FF and IE6/7. A look at the source of the page in FF reveals nothing. No html, nothing.

Hope this helps.

KDS

EDIT: I just looked at the db. It appears to be populated correctly. Judging by the behavior, I wouldn't think it's a db problem, but I thought I'd check anyway.

Site is ArgusLight

Member
Member
ZKDSmith   15-12-2006, 21:47
#9

This is interesting. While fooling around waiting to see if there comes a solution, I decided to re-install plogger; just to see how it's progressing. Once installed I got very much the same symptoms but kind of backwards. The public browse screen shows up fine but any admin pages give blanks. Just the same as ZP but on the admin instead of public pages.

My hosted machine is a standard LAMP server, as far as I know.

Just more of my 2 cents worth.

k

Developer
Developer
trisweb   15-12-2006, 23:06
#10

Need to look at this more, but it seems like a configuration problem

Check include paths in php.ini, maybe something else is being included that's not supposed to be?

Junior Member
Junior Member
ooberjames   12-04-2007, 20:40
#11

Hi,

I'm getting this same problem - with a clean install. Did anyone ever get round to working out what's wrong?

Cheers.

Developer
Developer
trisweb   12-04-2007, 22:03
#12

ooberjames -- file a bug report at http://www.zenphoto.org/trac/newticket with as much information as possible -- this is still a mystery to me and I have no idea why it happens, so I'd love to get your info. Thanks!!

Junior Member
Junior Member
aleval   18-04-2007, 14:16
#13

Hi, my index.php still blank. Admin pages seems to be fine. Still anyidea?
Thanks and sorry about my poor english.

Member
Member
Makenosound   19-04-2007, 23:46
#14

I'm having the same problem. Downloaded zenphoto last night and it all worked smoothly, but this morning it just crapped out and stopped displaying anything on the index page. Admin section still works, just no photos. I didn't seem to do anything major to have it freak out.

I'm hosted through Dreamhost if that's relevant.

Developer
Developer
trisweb   20-04-2007, 00:57
#15

Hm, this is very strange. I'm going to have to modify the code to print extremely verbose debugging text and post it for you guys to test... then we can narrow it down to the exact line that's causing the problem.

I'll try to have it for you all this week if possible.

Member
Member
Makenosound   20-04-2007, 05:45
#16

I've reinstalled on a sub-domain rather than just in a folder and it seems to be completely solid now. Though the last installation was solid for about 12 hours before it died.

Developer
Developer
trisweb   20-04-2007, 06:26
#17

Geez that's really weird too... shouldn't make a difference right? This is sounding more and more like a configuration problem, but I'd love to know exactly which line it's dying at so I'm still going to give you all a debug setup to test.

Member
Member
Marcel55   23-08-2007, 10:27
#18

Just to come back to that again, I'm having the same problem with a brand fresh installation of the gallery... weird...

But I dunno what to do as I'm not really gifted in all those PHP programmation things... :-S

My gallery : www.goat-rock-band.ch/zenphoto

Could it be a server configuration problem ?

Member
Member
Marcel55   23-08-2007, 12:21
#19

I managed to make an error appear on my page :

Warning: main() [function.main]: open_basedir restriction in effect. File(/usr/share/pear/classes.php) is not within the allowed path(s): (/var/www/vhosts/goat-rock-band.ch/httpdocs:/tmp) in /var/www/vhosts/goat-rock-band.ch/httpdocs/zenphoto/zen/template-functions.php on line 8

Warning: main(classes.php) [function.main]: failed to open stream: Operation not permitted in /var/www/vhosts/goat-rock-band.ch/httpdocs/zenphoto/zen/template-functions.php on line 8

Fatal error: main() [function.require]: Failed opening required 'classes.php' (include_path='.:/usr/share/pear') in /var/www/vhosts/goat-rock-band.ch/httpdocs/zenphoto/zen/template-functions.php on line

But don't know what to do with that... any idea ?

Thanks in advance

Member
Member
sbillard   23-08-2007, 16:24
#20

Don't know what went wrong, but the classes.php file is in the "zen" folder and the first message seems to say that the allowed path does not include the "zen" folder.

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